Agency access, scoped
Role-based access and tenant isolation are foundational requirements.
Automate public records requests
Replace scattered emails and spreadsheets with one workspace for public records requests, department assignments, deadlines, and responses.
One request. The whole picture.Planned workflow
Public records request
Main Street redevelopment
Permits, inspection reports, and related correspondence.
CollectionWaiting for PlanningClock running
The problem · 02
The request is simple.
The work behind it
rarely is.
A shared inbox. Three departments. Another spreadsheet. Keeping a request moving shouldn’t mean reconstructing its story every morning.
The foundation · 03
Public service.
Careful stewardship.
At every step.
Records work carries real responsibility. Clear access boundaries and accountable decisions are part of how we’re building the product.
REQUEST ACTIVITYFC-0184
01
Request receivedResident portal · Public-facing intake
02
Owner assignedRecords officer · Accountable handoff
03
Internal note savedRecords staff only · Separate from requester updates
Illustrative activity, never real requester data.
Clear boundaries
The right information.
The right people.
Residents get their request’s progress. Staff get an authorized workspace for the work behind it.
Separate resident & staff experiences
Originals, preserved
Source records, working copies, and release versions have distinct purposes.
People, accountable
Human review and deliberate release decisions stay central to the workflow.
The workflow · 04
One clear path from
incoming request to
considered response.
The planned end-to-end workflow keeps the request, records, decisions, and people connected.
Receive
A clear place for residents to ask for the records they need.
Coordinate
A case owner and a clear next step for each department.
Review
Records, redactions, and decisions with their context intact.
Release
The approved versions, for the intended audience.
Preserve
A traceable history of the work and the response.
A better start for residents
A friendly front door.
A focused workspace
behind the scenes.
Residents don’t need to learn your organization chart. They need a simple way to ask and a clear way to follow along.
City of RiverbendIllustration
What records are you looking for?
Meeting minutes for the Main Street project, January–June 2026.
Request received. Save your private access code.
No account required to submit a request.
A few things to know
Built around
real agency work.
Who is FetchCivic for?
FetchCivic is being designed for U.S. municipalities, counties, school districts, and public agencies—especially clerks and records officers coordinating requests across departments. The initial focus is teams handling roughly 100 to 5,000 requests a year.
Is FetchCivic available today?
FetchCivic is in development. The examples on this page illustrate the intended experience using sample data; they are not a live product. We’re starting conversations with agencies to understand their workflows and discuss potential pilots.
How would a pilot begin?
We’d start by understanding your current process, departments, request volume, and review needs. Together, we’d identify a manageable set of scenarios to test. Scope, timing, configuration, and any migration would be agreed before a pilot begins.
Will it work with our policies and systems?
Agency-specific deadlines, fees, exemptions, and retention rules are part of the planned product. Microsoft 365 and Google Workspace are integration priorities. Availability and support for your agency’s requirements will need to be confirmed as the product develops.
What is the approach to security?
The planned foundations include role-based access, tenant isolation, encryption, protected audit history, and controlled download links. These are design requirements, not claims of implemented or independently verified controls. FetchCivic does not currently hold security certifications.
The next step · 05
Less chasing.
More clarity.
Better public service.
Tell us where requests get stuck. Help shape a workspace that fits your agency.
Prepare for a pilot conversation
A clearer way forward ↗
